President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

March 7, 2012

Nicole Belson Goluboff, Esq.
Author,
The Law of Telecommuting,
The Law of Telecommuting
Supplement,
Telecommuting for Lawyers

Using Telework to Create Jobs and Reduce the Deficit

As the country strives to gain its footing amidst the jobs crisis and the deficit crisis, lawmakers must focus on the traction telework offers.

Telework enables businesses to start hiring. By slashing overhead, recruitment and other business costs, telecommuting makes it more affordable for companies to bring on new personnel.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

For complete information,
> click-here...

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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

For complete information,
> click-here...

Alex Salamon

Alex Salamon is Rev2 Senior Vice President, Global Sales

Mr. Salamon has over 30 years of business and technology experience in the development of real-time expert systems, databases, web development, and technical and corporate leadership within the research, government and communications industries.  He has held executive leadership, senior sales management and development positions providing overall direction, marketing strategy, and product direction. He has had primary leadership responsibility for many strategic trials, primarily in the broadband space for both content and technology companies.

Throughout his professional career, Mr. Salamon has focused on the successful communication of difficult technological concepts to business stakeholders, such as company principals, complementary technical groups, marketing departments, and venture capitalists with the purpose of engendering a balanced end result.   He has successfully combined his background in software development and sales with an understanding of the underlying business drivers to bring new level of relevancy to revenue generation.  Mr. Salamon holds a BA in Business Management and Computer Science from Northeastern University..

In recent years, Mr. Salamon has:

  • Engaged with Rev2, a Risk Management software company to improve customer experience and operational efficiencies for Service  Providers by identifying and mitigating inherent risks in their operations;
  • Created financial balances for the MSO community in reducing OpEx costs by utilizing    specialized on/offshore OSS resources to implement and support complex systems;
  • Developed a highly skilled and successful OSS sales organization for a leading international software vendor;
  • Managed a successful consulting company that provided technical due diligence for private investors, technical strategy and general consultant services to the Broadband industry.  Projects included high-level architecture, systems architecture and defensible strategic technology positioning for technology startups, as well as assistance to evolving technology companies with technical white papers for marketing and sales collateral, ROI modeling efforts, and process improvement;
  • Created the Annual Global Broadband Summit, an exclusive brainstorming event for leaders in the cable industry to discuss next generation technology topics; and
  • As an initial investor in Teletrips coordinated Sales and Business Development activities for the companies United States operations and remains active as a board member.

 

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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