President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

March 7, 2012

Nicole Belson Goluboff, Esq.
Author,
The Law of Telecommuting,
The Law of Telecommuting
Supplement,
Telecommuting for Lawyers

Using Telework to Create Jobs and Reduce the Deficit

As the country strives to gain its footing amidst the jobs crisis and the deficit crisis, lawmakers must focus on the traction telework offers.

Telework enables businesses to start hiring. By slashing overhead, recruitment and other business costs, telecommuting makes it more affordable for companies to bring on new personnel.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

For complete information,
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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

For complete information,
> click-here...

Doug Strahan

As President and Chief Executive Officer, Mr. Strahan is responsible for the overall management of Aptela’s strategy, operations and performance. In leading Aptela, Mr. Strahan leverages over 25 years of experience in finance and 12 years in a senior executive capacity with emerging and high growth technology businesses.

Prior to joining Aptela, Mr. Strahan was Executive Vice President and Chief Financial Officer of INPUT, the leading government market research firm. He was also Chief Financial Officer for two early stage businesses: Advocates On Call, a company he co-founded, and BIA Financial Network, a premier financial advisor to the communications industry. Prior to BIA, he was Director of Finance for a $600 million division of Blockbuster Entertainment and Controller for $100 million unit of Bardon, Inc. Mr. Strahan started his career at General Electric in the company’s world class financial management training program.

Mr. Strahan holds a post-MBA Certificate in Accounting and a MBA in International Business from George Washington University, Washington, D.C. and a B.S. in Finance and Marketing from Syracuse University, Syracuse, N.Y.

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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