President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

March 7, 2012

Nicole Belson Goluboff, Esq.
Author,
The Law of Telecommuting,
The Law of Telecommuting
Supplement,
Telecommuting for Lawyers

Using Telework to Create Jobs and Reduce the Deficit

As the country strives to gain its footing amidst the jobs crisis and the deficit crisis, lawmakers must focus on the traction telework offers.

Telework enables businesses to start hiring. By slashing overhead, recruitment and other business costs, telecommuting makes it more affordable for companies to bring on new personnel.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

For complete information,
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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

For complete information,
> click-here...

Jell Zbar

Jeff Zbar, the “ChiefHomeOfficer.com,” has worked as a home-based journalist, author and small business advocate since the 1980s. He was named the U.S. Small Business Administration’s 2001 Small Business Journalist of the Year.

As a writer, speaker and consultant, Jeff’s specialties include work-at-home, teleworking, alternative officing and small business marketing, furnishings, technology, security, communications and motivation. His think-tank and consultancy, Goin’ SOHO! (small or home office), works with corporations hoping to target the emerging home office and teleworking markets, and individuals hoping to enter or excel in the home-business, small business and teleworking arena.

Jeff writes for more than a dozen national publications, and is or has been a contributing editor to Home Office Computing, Entrepreneur.com and Writer’s Digest. He wrote “Home Base,” the teleworking advice column on Network World’s Net.Worker Web site (www.nwfusion.com/net.worker). Jeff is the weekly marketing columnist and recurring small business feature and technology writer for the South Florida Sun-Sentinel. His columns also have been featured on Onvia.com (SOHO Corner Office) and FreeAgent.com (Go SOHO!).

Jeff’s latest book is Teleworking & Telecommuting: Strategies for Remote Workers & Their Managers (Made E-Z Products, Inc., 2002). In summer 2001, Jeff published the home office safety and security book, Safe @ Home: Seven Keys to Home Office Security (FirstPublish). Previous titles include Home
Office Success Stories (Goin’ SOHO!, 1997), Home Office Know-How (Upstart, 1998), and Your Profitable Home Business Made E-Z (on CD-ROM, from Made E-Z Products, Inc., 2000), and SOHO Psychology: Mastering the Mindset of Working From Home (Fall, 2003). Each month, Jeff publishes Home Office Success Stories, a free electronic magazine on working from home and telework (www.goinsoho.com/successstory.cfm).

Jeff consults with corporations hoping to better understand and target small business owners and home office entrepreneurs and teleworkers. His marketing and promotional efforts have included Web site content and marketing message development, radio and television appearances, and national speaking and media tours for Office Depot Inc., BellSouth Inc., Sony Corp., Brother, Lexmark, Broderbund, Hunter Douglas, Logitech, and a successful Spring 2001 national home office contest for Sprint Corporation.

Comfortable in front of the camera, microphone, or live audience, Jeff has extensive presentation experience. He has served as a recurring home office expert guest for WFOR Channel 4, the CBS affiliate in the Miami-Fort Lauderdale market, and he frequently lectures on home office and telework set-up, motivation, technology and communications topics for various organizations serving the home office / small business segment.

Jeff, who also is a member of the American Society of Journalists & Authors, works and lives in suburban Fort Lauderdale with his wife, Robbie, their three young children, and Riley, their canine administrative assistant.

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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