President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

March 7, 2012

Nicole Belson Goluboff, Esq.
Author,
The Law of Telecommuting,
The Law of Telecommuting
Supplement,
Telecommuting for Lawyers

Using Telework to Create Jobs and Reduce the Deficit

As the country strives to gain its footing amidst the jobs crisis and the deficit crisis, lawmakers must focus on the traction telework offers.

Telework enables businesses to start hiring. By slashing overhead, recruitment and other business costs, telecommuting makes it more affordable for companies to bring on new personnel.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

For complete information,
> click-here...

Joshua Ball

Joshua L. Ball oversees the Eastern Kentucky Distance Earning Initiative, an exciting partnership between four community and technical colleges and the Eastern Kentucky Concentrated Employment Program, Inc. The program serves rural Kentucky and aims to use the state’s vast digital infrastructure as an economic development tool to create the workforce of tomorrow…today.

Ball is a former journalist, newspaper executive, and healthcare public relations and marketing executive, and received national attention in 2006 when he covered the Aracoma coal mining accident. His work appeared on CNN among other national publications. He has served as a contract photographer for the Associated Press and has won more than 30 press association awards.

Still a journalist, Ball writes a weekly sports column for the Ashland (Ky.) Daily Independent. He is also co-owner of Peace of Mind Therapeutic Services, LLC, a private psychotherapy practice he opened with his wife, Tammy, in January, and President of the Ronnie Smith Foundation, a group dedicated to empowering the youth of Eastern Kentucky through positive mentorship.

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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