TMC/TelCoa Press Release
Contact:
Mostafa Razzak
23-31 Communications (FOR TMC)
646.442.3361
FOR IMMEDIATE RELEASE
TELEWORK COALITION TO LEAD “WORK@HOME™” CONFERENCE Track
AT JANUARY INTERNET TELEPHONY CONFERENCE & EXPO EAST 2007
at Broward County convention center in Ft. Lauderdale
Nationally Renowned Association Will Leverage Proven Expertise in Securing
Employment for Disabled Vets, Rural Broadband Development and Telecommuting
At Industry's Top Telecom Event
Washington, DC and Norwalk, CT (November 29, 2006) - The Telework Coalition (TelCoa)
and TMC, today announced that TelCoa will present the Work@Home educational track at
the upcoming Internet Telephony Conference & EXPO EAST 2007(www.itexpo.com), co-
located with Call Center 2.0 (callcenter20.com), which is taking place at the Broward County
Convention Center in Ft. Lauderdale, FL, January 23-26, 2007. The Work@Home track
will feature eight sessions that address proven strategies and results in today's distributed
work environment.
The Telework Coalition's mission is to enable virtual, mobile, and distributed work through
education, technology, and legislation. They bring together a diverse array of organizations,
companies, and individuals that share the common interest of promoting awareness and
adoption of existing and emerging Telework and Telecommuting applications. It is very
important to note, that TelCoa addresses many areas of employment opportunities for
the Work@Home™ market, and has had recent, noteworthy success in finding employment
for service disabled veterans, their care giving spouses, other disabled Americans, older
workers, and rural workers who have been unable to find satisfactory jobs close to where
they live.
“The Telework Coalition is looking forward to presenting the Work@Home™ track at Call
Center 2.0, part of The Internet Telephony Conference and Expo in Ft. Lauderdale,” said
Chuck Wilsker, president and CEO, the Telework Coalition. “Working from home provides
opportunities to a large cross section if individuals, who are interested in remaining in the
workforce but otherwise, would be unable to do so.”
Launched in 1999, INTERNET TELEPHONY® Conference & EXPO is a targeted and
innovative conference featuring what many believe to be the most comprehensive IP
communications education available. IP-based voice, video, and data solutions offer
businesses and telecommunications service providers a lower-cost, more feature-rich
alternative to traditional telecom services.
“We are extremely excited to be working with the Telework Coalition to jointly educate a
worldwide audience of teleworking decision makers,” said Rich Tehrani, conference
chairman, Internet Telephony Conference & EXPO. “IP communications technology such
as voice and video over IP, have revolutionized the work at home industry, allowing qualified
workers to be easily matched with appropriate employers from around the world. In the
process, companies save money and are able to hire the most qualified talent regardless
of location.”
The agenda for the Work@Home Track is as follows:
Thursday, January 25, 2007
8:30 - 9:15 Session 1 “Ask The Chiefs” of Out-Sourcing
Work@Home™ Agent Call Centers
9:15 - 10:00 Session 2 “Ask The Chiefs”
Session 1 continued
1:30 - 2:15 Session 3 Expanding Employment Opportunities for those
with Disabilities, Rural, and Older Workers
2:30 - 3:15 Session 4 Financial Benefits of Distributed Work
Work@Home™ Programs - Why Distributed Work Now?
Includes Continuity of Operations (COOP), Bottom-Line
Results and Return on Investment (ROI)
3:30 - 4:15 Session 5 Distributed Work Technology
Intelligent Networks, Security Trends, and Tools that
enable and enhance Work@Home™ Programs
Friday, January 26, 2007
9:00 - 9:45 Session 6 “Ask The Chiefs” of In-Sourced
Work@Home™ Agent Call Centers
10:00 - 10:45 Session 7 Human Resources for Distributed Workers
Policies, Processes, and Procedures (P³) for Recruiting, Screening,
and State Compliance
11:00 - 11:45 Session 8 Work@Home™ Remote Training
Training without a classroom, Remote Work On-Line Problem Solving
Tools, Just-in-Time Learning, and Remote Support
Registration for the show is open at www.telcoa.org. Very limited booth space is still available
as well. Vendors should contact Chuck Wilsker right away at 1-202-266-0046, ext. 101.
Press inquiries regarding INTERNET TELEPHONY Conference & EXPO West 2006 can be
directed to Mostafa Razzak of 23-31 Communications 646.442.3361 or m.razzak@23-31.com.
About The Telework Coalition
The Telework Coalition (TelCoa) is recognized as the authority on Work@Home™ applications
for all types of organizations, and particularly those in the Contact Center industry. ICMI, the
International Customer Management Institute, in its 2006 Contact Center Telework Report,
referred to Jack Heacock, TelCoa's Senior Vice President, as the “Premier expert on home
agents for Contact Centers”. He is also the only recipient of Call Center Magazine's Pioneer
Award for Work@Home Agent Programs. TelCoa has among its sponsoring members, the
leading companies in the US that provide outsourced call center services using Work@Home™
agents. For additional information on the Telework Coalition, please visit www.telcoa.org or
About TMC®
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction
Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web
site, is the leading source of news and articles for the communications and technology industries.
Ranked in the top 2,000 sites in the world by alexa.com*, TMCnet serves more than one million
unique visitors each month. TMC is also the first publisher to test new products in its own on-site
laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO,
The VoIP Developer Conference, VoIP Demo, IMS Expo, and Call Center 2.0 Conference.
TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC,
visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic
levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
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