Chuck Wilsker
Chuck Wilsker is the President and CEO of the Telework Coalition (TelCoa), a not for
profit association headquartered in Washington, DC. TelCoa works to enable the
advancement of Virtual, Mobile, and Distributed Work through Research, Education,
Technology, and Legislation. His interests include both promoting the benefits of Telework
as a means of providing employment opportunities for disabled workers, including service
disabled veterans, older workers, and rural workers, and its use as a critical part of disaster
avoidance and business continuity programs. Promoting the bottom line business benefits
of telework is also a primary initiative.
He is the President of the Capitol Telecommunications Professionals, a member of the
Internet Society, the Association of Contingency Planners, the National Council on Readiness
and Preparedness and deputy chair of the Telecommuting Task Force at the Northern Virginia
Technology Council. He was on the Transportation and Environment Committee of the
Metropolitan Washington Board of Trade where he chaired the Telework Task Force, was the
Executive Director of ITAC, the International Telework Association & Council, and is a member
and Past President of MATAC, the Mid Atlantic Telecommuting Advisory Council, is a member
of the Maryland State Work~Life Alliance, is on the committee that developed and promoted the
Washington Area Conference on Telework, sat on both the Metropolitan Washington, DC and
National Telecommuting and Air Quality Act (TAQA) Steering Committees of the e-Commute
program run by the EPA and DOT and was its Lead Consultant in the DC region, and is a Project
Team member of a group funded by the National Institute for Occupational Safety and Health
developing a program of Health, Safety, and Ergonomic training for Teleworkers.
For five years, Chuck has chaired planning committees for the telework tracks at Call Center
Conferences that addressed how converting customer service agents from bricks & mortar
operations to a virtual model of a call center can have such a positive effect on the bottom line,
that domestic call centers can be financially competitive with those offshore, while maintaining
the positive customer and client relations that can only be realized by interacting with onshore
CSRs. Recent call center projects also address the benefits of Work@Home™ agents as a
part of business continuity planning.
Chuck has addressed diverse groups ranging from the National Institute of Science and
Technology and the Council of Scientific Society Presidents to the Association of Contingency
Planners and the Peace Corps. He has been the featured guest on many radio interview shows,
appeared on the TV shows Money Moves airing on both ABC and PBS, appeared on NBC
Channel 4 in Washington, DC, was on Fox News' Fox Magazine, on ABC's World News Tonight
discussing telecommuting and the New York Transit strike of 2005, NBC's Nightly News talking
about how telecommuting can help reduce gasoline consumption and related costs, and on most
NBC affiliate stations covering the general benefits of telecommuting to employers, employees,
and society in general. He co-hosted two call-in Radio shows, the Computer Tutor, and Business
& Technology Insider. He has written many articles on Teleworking, and is often quoted in both local
and National press, including the Washington Post, USAToday, the Wall Street Journal, Money
Magazine, Kiplinger's Personal Finance, Federal Computer Week, GovExec.com, NetworkWorld
magazine, and ABCNews.com.
Recently, Chuck was invited to participate in meetings at the United Nations in New York City to help
promote “Accessible and Assistive Information and Communications Technologies for Persons with
Disabilities”.
Chuck serves on the Board of Directors of Just Making Children Informed, a non-profit corporation
helping inner city children in Baltimore, MD live up to their potentials.