March 3, 2011, VIPdesk, a TelCoa Sponsoring Member and ‘Work@Home™’ virtual call center has a received J.D. Power’s 2011 Customer Service Champions award.
J.D. Power and Associates has released the names of the Customer Service Champions for 2011 – 40 companies that are differentiating themselves in the marketplace through service excellence.
We recommend that you read “Achieving Excellence in Customer Satisfaction” which highlights the best practices followed by this year’s Customer Service Champions, as well as customer feedback, opinions and perceptions of more than 800 customers.