President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

Telecommuting Catches On at the Council of Better Business Bureaus

Matthew Scandale

The Council of Better Business Bureaus (CBBB) is a national nonprofit headquartered in the Washington, DC area. They generate $20 million a year with 114 employees, leading a network of 115 independent BBB's generating $165 million in revenue with 2,300 employees. So they probably land in the middle of mid-sized organizations. We work hard to make the world a better place, helping consumers to avoid getting ripped off. We were a random collection of about 100 white-collar workers bustling about the halls and cubicles of a random high-rise in DC. Or at least that's the way it was until this year.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

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Ask the Work@Home™ Experts

Ask the Work@Home™ Experts

If you are interested in any of the following areas, you can formulate and present you questions to the staff of TelCoa and we will do our best to find answers for you:

  • screening, selecting, or retaining the employees best suited to succeed in the distributed work environment;
  • learning how best to train, update, and include the your teleworkers in the greater community of fellow workers;
  • designing the most highly productive, safe, and secure (both information and physical security) home office environment;
  • establishing mutually agreeable policies for ‘who pays of what’, what technology is used (or not used), and the ‘Rules of the Telework Highway™’;
  • keeping up-to-date on available regional and local telework incentives, proposed/pending telework-centric legislation, and related issues not readily addressed within the body of information contained literature provided.

Just click here and we’ll get back to you ASAP.

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