Business Continuity/COOP

President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

Telecommuting Catches On at the Council of Better Business Bureaus

Matthew Scandale

The Council of Better Business Bureaus (CBBB) is a national nonprofit headquartered in the Washington, DC area. They generate $20 million a year with 114 employees, leading a network of 115 independent BBB's generating $165 million in revenue with 2,300 employees. So they probably land in the middle of mid-sized organizations. We work hard to make the world a better place, helping consumers to avoid getting ripped off. We were a random collection of about 100 white-collar workers bustling about the halls and cubicles of a random high-rise in DC. Or at least that's the way it was until this year.

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A Business Continuity Plan (BCP) without Telework is not a BCP
By Chuck Wilsker and John Edwards, The Telework Coalition
(Originally published in Association of Contingency Planners Newsletter, November 2005)

Whether you call it telework or distributed work, you need it if you want to have a comprehensive BCP. Dealing with the inability of personnel to access the workplace is an often neglected part of BCPs. A recent study found that less than half of the organizations polled had incorporated telework into their plans. Employers go to great lengths to back up their data and infrastructure, but the inability of workers to get to either their offices or other assigned alternate work locations whether they are destroyed, quarantined, or the staff itself is quarantined, will have a devastating impact on an organization’s ability to survive.

To read the entire article, click here.

COOP – Selected Agencies Could Improve Planning for Use of Alternate Facilities and Telework during Disruptions.
This is the 2006 report from the Government Accountability Office (GAO) to the House Committee on Government Reform.

Click here for the full report.

Following are several white papers provided by our Strategic Partner The Association of Contingency Planners (ACP).

Web-Based Continuity Planning, a report by Chris Alvord, Founder, COOP Systems

Choosing BCP Software: One Organization’s Story, by Brenda E. Brown-Paul

Modeling Events to Affect a Recovery, by Garry Bond, Principal Consultant, Sage Business Associates, Inc.