President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

May 25, 2012
Matthew Stegmeier
Stegmeier Consulting Group

6 Tips for a Successful Telework Program

1) Develop the Business Case

So, you see the benefit of implementing a telework program, but how well can you articulate these benefits to the key decision makers in your organization? Deliver a compelling and well-thought-out argument to the C-Suite as to how and why your organization will benefit from a mobility program.

You don’t even need to scour the web to support your case—The Telework Coalition is a non-profit organization focused on promoting mobile work, and they offer a wealth of information that members can access. White papers, such as The Business Case for Web Commuting, provide key content you can include in the development of your case. A free copy can be obtained from our website: www.stegmeierconsulting.com/
blog/the-business-case-for-web-commuting.

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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

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Home

Thanks to constantly evolving information technologies (IT), interactions and relationships between buyers and sellers, organizations and their members, customers, and clients, employers and employees, and coworkers have been going virtual, at the speed of light. Information and software based applications are being digitized allowing online delivery through wireless connectivity, VoIP, e-mail, text messaging and videoconferencing, which are replacing traditional landlines, phone systems, and the need to travel for either work or meetings.

It has become obvious that current transportation based solutions which perpetuate inefficient working conditions, congestion, increased energy usage, harmful emissions, and the concentration of workers in overcrowded, ‘event prone’, urban areas are obsolete. They represent yesterday’s thinking and technology ~ tired, old, and inefficient.  Plus, they will cost hundreds of billions of dollars to repair or replace, take years to show results, and are frequently outdated upon completion.

The Telework Coalition (TelCoa) believes the way forward is to encourage interactions on the congestion-free, green, safe, energy efficient, and disaster-resilient ‘Information Super Highway’.

Join us in urging Federal, State, and local decision makers to support legislation aimed at enabling, encouraging, and incentivizing the use of current information technologies along with necessary policies, processes and procedures ()  rather than relying on yesterday’s industrial age business models and transportation modes.

While everyone strives for economic, energy and environmental () improvements, by partnering with us we can all turn this ‘New Way of Working’ into a reality for extraordinary levels of accomplishment, quality of life, sustainability, energy efficiency and security, and create new job opportunities for all including rural, disabled, and older workers who will be able to work regardless of their location.

Reducing commuting costs is like receiving a pay raise, avoiding real estate expense has prevented many layoffs, and teleworking provides jobs equally without deference to geography.

The Telework Coalition’s formula for

Successful Work Today and Tomorrow’

IT+P³ = E³ ™

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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