President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

March 7, 2012

Nicole Belson Goluboff, Esq.
Author,
The Law of Telecommuting,
The Law of Telecommuting
Supplement,
Telecommuting for Lawyers

Using Telework to Create Jobs and Reduce the Deficit

As the country strives to gain its footing amidst the jobs crisis and the deficit crisis, lawmakers must focus on the traction telework offers.

Telework enables businesses to start hiring. By slashing overhead, recruitment and other business costs, telecommuting makes it more affordable for companies to bring on new personnel.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

For complete information,
> click-here...

Fred Ewald

 

Professional Experience Summary
Mr. Ewald leads telework consulting activities for ARCCA Inc..  He provides alternative work strategy consulting and training services to a variety of public and private sector clients.  He has over 20 years of human resource related experience that includes human resource planning, staffing strategies, and performance improvement. 

Relevant Experience
Mr. Ewald manages projects for small large organizations that include development of telework and alternative work strategy programs.  Working with senior management he provides organizational guidance, program assessment, action planning, program implementation and evaluation.  He completes organizational assessments and identifies program effect on policies and procedures.  He is adept in soliciting responses concerning critical success factors, barriers to successful program implementation, and potential impact on process and productivity.  Mr. Ewald provides benchmarking to identify critical success factors and “best practices.”

Seminar and Training Experience
Mr. Ewald is an experienced training and seminar leader with a thorough understanding of alternate work and schedule strategies, including teleworking.  He has assisted clients through various teleworking activities, facilitated focus groups and led seminars.  Mr. Ewald’s presentation style is relaxed, yet professional.  His long-time human resources background coupled with his consulting experience results in a seminar leader who is highly responsive to audience concerns and yet capable of firmly, but unobtrusively guiding a seminar to a successful conclusion. 

Mr. Ewald developed curriculum for orientation seminars (up to a half-day) and full day training seminars.  Both are designed with a variety of activities to encourage individual participation and group interaction.  Mr. Ewald adjusts the mix of lecture and participation exercises dependent on timeframe allowances.  He has developed and used a variety of training tools, manuals, and materials to facilitate the training process.

Mr. Ewald facilitated the Metropolitan Washington Council of Governments Telework Employer Seminars for four consecutive years and received high evaluation marks.  He directed telework program development and orientation and training for variety of companies and agencies as part of COG’s and Baltimore Metropolitan Council’s Telework Demonstration Projects.  He has facilitated training sessions for a number of Federal Agencies and private sector and non-profit organizations.

Education:     B.A., Economics/Business Administration, Moravian College

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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