President’s Corner

The Telework Coalition (TelCoa), America’s leading nonprofit telework education and advocacy organization, based in Washington DC, was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them.

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Guest Columnist

March 7, 2012

Nicole Belson Goluboff, Esq.
Author,
The Law of Telecommuting,
The Law of Telecommuting
Supplement,
Telecommuting for Lawyers

Using Telework to Create Jobs and Reduce the Deficit

As the country strives to gain its footing amidst the jobs crisis and the deficit crisis, lawmakers must focus on the traction telework offers.

Telework enables businesses to start hiring. By slashing overhead, recruitment and other business costs, telecommuting makes it more affordable for companies to bring on new personnel.

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Hot Topics & Links

Verizon Teams with inContact for new Cloud Contact Center Offering.....Advanced ‘Virtual Contact Center’ Services Aim to Increase Customer Satisfaction by Providing Communications Options and Faster Responses to Inquiries.

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On Monday, November 7, 2011, the two U.S. senators from Connecticut, Joseph Lieberman (I-CT) and Richard Blumenthal (D-CT) introduced a bill, S. 1811, that would end the ability of any state to tax income earned by telecommuters who are not physically located in that state. The Telework Coalition has long supported such legislation.

For complete information,
> click-here...

John Vivadelli

Mr. Vivadelli is CEO of AgilQuest Corporation and founded the company in 1994. Under his leadership, the company has built an international reputation for workplace management innovation, expertise and software excellence.  Major audit firms, financial institutions, governments, and technology firms entrust their international office operations to his company’s products and services.

Mr. Vivadelli created the company’s Agile Workplace Methodology.  The method guides customers through the process of maintaining or improving worker productivity while managing its workplace operations more efficiently and effectively, measuring the actual use of its real estate, and providing the business intelligence necessary to dramatically improve profitability, sustainability and business continuity.   The Method has been adopted by the US Government’s Treasury Department, GSA and FDA, along with many private sector companies.   

Mr. Vivadelli is respected internationally as a thought leader in workplace strategy and management.  He is an excellent public speaker, educating and engaging his audiences at conferences, universities, corporations and governments around the world.

His leadership positions included Board of Directors of CoreNet Mid Atlantic, Chairman of OSCRE’s Strategy and Planning Workgroup, and Virginia’s Joint Commission on Technology and Science.  He contributed to several publications and books, including “Telework, a Critical Component of Your Total Rewards Strategy” – WorldatWork Press, “Software Leadership Strategies” – Aspatore Books, and “The ework Guide” – International Telework Association and Council.  He holds a US Patent for a method and system to manage the workplace.

Mr. Vivadelli held technical, consulting and marketing management positions at IBM, and served as a Qualified Engineering Officer on the nuclear attack submarine USS Silversides, SSN 679.  His educational background is a B.Sc. Chemical Engineering from the University of Colorado and post-graduate Nuclear Engineering from the U.S. Navy Nuclear Power School.  He lives in Richmond with his wife Stephany and five children.

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Upcoming Events

Chuck Wilsker of the Telework Coalition will be speaking at the Contact Center Association Conference & Expo 2012 being held in Orlando, Florida from April 23 through April 26. He will be addressing the benefits of incorporating Work@Home agents into your program.

For more information go to www.contactcenter2012.com.

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